Frequently Asked Questions

Our standard timeline is 3–5 days from brief to launch. Day 1 covers discovery, strategy, and website development. Days 2–4 are review and refinement; days 3–5 are launch. Yes, it really is that fast — AI-powered workflows handle the heavy lifting while our team polishes every detail.

Every website is custom-designed for your practice. We don't use templates — each design is created to reflect your brand, your practice's personality, and healthcare conversion best practices.

Our Professional package includes up to 10 pages: homepage, about, services, membership information, contact (with lead form), FAQ, and more. Every page is mobile-optimized with SEO foundation built in.

Yes. If you have an existing website that needs a redesign or refresh, we can rebuild it while preserving your domain, existing content worth keeping, and any SEO equity you've built.

Absolutely. Every website we build is mobile-first — designed and tested across all device sizes. Over 60% of healthcare searches happen on mobile, so this is non-negotiable.

Our website packages start at $500 (Starter) and go up to $3,000 (Growth) — both include custom design, mobile optimization, SEO setup, and lead capture forms. Compare to traditional agencies charging $10,000–$25,000 for similar deliverables.

No. Every engagement starts with a clear scope and fixed price. You'll know exactly what's included and what it costs before we begin. There are no hidden fees, retainers, or surprise charges.

No. Our maintenance and SEO plans are month-to-month. Cancel anytime with 30 days notice. We're confident in our service — we earn your business every month.

We accept credit cards, ACH transfers, and checks. Website design is paid in milestone installments. Monthly services are billed at the beginning of each month.

Yes — annual prepayment on maintenance and SEO plans includes one month free (pay for 11 months, get 12). Ask about annual pricing on your discovery call.

Our Local SEO service includes Google Business Profile optimization, local keyword targeting, on-page SEO improvements, citation building, medical schema markup, and monthly ranking reports. It's built specifically for healthcare practices in local markets.

We use advanced AI to generate initial content drafts based on healthcare best practices and your practice's specifics. Every piece then goes through human editorial review for medical accuracy, brand voice, and quality before delivery.

Yes. We provide content planning, post ideas, educational content drafts, and brand consistency guidance. We don't post on your behalf — you maintain control of your accounts — but we make it easy to stay active.

We don't disappear. Launch includes a 30-day optimization sprint. After that, our maintenance plans provide ongoing hosting, security, updates, content support, and quarterly strategy calls to keep your site performing.

Yes. We provide training on how to use your website's content management tools. For clients on our Professional and Growth maintenance plans, we handle most content updates for you.

A professionally designed, mobile-optimized website with strong SEO foundations will help you get found by more patients online. Results vary based on your market, competition, and how actively you engage with the growth strategy — but we build every site with patient conversion as the primary goal.

We track website traffic, search rankings, form submissions, and patient inquiries. Monthly reports show you exactly how your digital presence is performing, with clear metrics tied to practice growth.

Support level depends on your plan. All clients get email support. Growth plan clients get priority support and a dedicated account manager. We're here to help your practice succeed online.

Our process includes structured feedback cycles. The Professional package includes 3 revision rounds. We iterate until you're satisfied. If we genuinely can't meet your expectations, we'll part ways professionally — no hard feelings.